Privacy Policy

We at Antlerdogchew.co.uk are an independent business in the UK. WE ARE ETHICAL AND RESPONSIBLE, and value the trust you give us to hold your information.

We only take your name, address, telephone number and email address, that you give us when you confirm an order or register with us. We will not give, sell, or loan any information we hold about you, to anyone else and we protect your information as we would protect our own.

We are human too and don’t like it when our email addresses etc are banded around by unscrupulous companies.

The policy

This privacy policy sets out how Antler Dog Chews uses and protects any information that you give Antler Dog Chews when you use this website.

Antler Dog Chews is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information, on check out or when you register with us:
name and address
contact information including email address
payment information

What we do with the information we gather

We use it to identify you next time you log in making your order/checkout time with us much quicker.

Internal record keeping invoices etc

We may send you occasional emails about new products, special offers or other information which we think you may find genuinely interesting using the email address which you have provided, but we will not bombard you with promotional emails every other day, we don’t like aggressive marketing either.

We may send you the occasional postage mail, with new products, samples or special offers that will genuinely interest you, but again we will not bombard you with useless mailshots every week that you can’t stop!

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We do not hold your credit/debit card details, once entered on screen, they are managed by our payment gateway provider, who adhere to strict rules of conduct and security and data protection law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you please write to Antler Dog Chews, PO Box 2320, Chippenham, SN14 8WA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Antler Dog Chews may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 21/03/12.